Frequently Asked Questions
Can't find your question? Drop us a message via the feedback button in the bottom-right corner — we reply within 1-2 days.
General
What is Krapla?
Krapla is a web service for tracking personal finances and finances of non-profit organizations. Instead of filling out 10 fields in a form, you just type "dog food 1200" — the AI figures out the type, amount, and category.
Is it free?
Yes, completely. No transaction limits, no premium tier, no ads. If you'd like to give back, please donate to Mokryi Nosyk — the team that inspired this project.
Who builds Krapla?
A small Ukrainian team without outside investors. The project was born out of the real need to track donations at the "Mokryi Nosyk" NGO — an animal shelter in the Volyn region of Ukraine.
Can I use it for an organization?
Yes. When creating a new budget, pick the "Organization" type — you'll get categories like "Shelter", "Staff salaries", "Veterinarian". For personal use there's a separate type with categories like "Coffee", "Car", "Sports".
AI categorization
How does the AI understand my transactions?
When you write a description ("medicine 200"), Krapla sends the text to Anthropic Claude along with your list of categories. The model returns:
- Type: income or expense
- Amount (number from the text)
- Category (from your list)
If the AI isn't confident, it asks you to clarify. If it's confident, it records immediately.
How should I write so the AI understands better?
A few rules:
- Add context: "cat food", not just "food"
- Brand names help: "Royal Canin", "Whiskas", "Forward" — the AI knows these
- Multiple items on one line: "food 800 + meds 200"
- Amount as a number: "1200" or "1200 UAH", either works
Above the input field, click "💡 How to write" — there are good/bad examples.
What if the AI picks the wrong category?
Click the pencil next to the transaction → pick the right category → save. The AI will remember your correction: next time the same phrase appears, it won't even call the model — your category goes straight in. That's our Б27 "learning from corrections" feature.
Can the AI see my personal data?
Only the description text and receipt photo (if you upload one). The AI does NOT receive:
- your email, name, account ID
- other transactions from your history
- any information that could personally identify you
Details in Privacy Policy, section 5.
Data and security
Where is my data stored?
In Supabase, Frankfurt (EU) region — meaning inside the European Union, under GDPR. Email delivery via Resend. Hosting via Vercel (edge network).
Who can see my transactions?
Only you. The database has Row Level Security (RLS) enabled — that means even if someone got access to the DB, they could only see their own rows.
If you've invited colleagues to a shared budget, they only see that shared budget — not your personal one.
How do I export my data?
On the transactions page there's an "Export CSV" button. Download the file, open it in Excel or Google Sheets. Category names match your current UI language.
How do I delete my account?
Email info@krapla.app from the address you registered with. We delete within 30 days. We recommend exporting CSV first — after deletion, the data is gone.
Usage
How do I add a transaction?
Three ways:
- AI text (fastest) — on the main dashboard type "food 1200" → click "Submit"
- Receipt photo — on the "New transaction" page → drop a photo
- Manual — on the "New transaction" page → "Manual" tab → fill in the fields
How do receipt photos work?
On the new-transaction page, drop a photo into the "Receipt photo" zone. The AI reads the amount, description, tries to detect the category, and saves automatically. Works for paper and digital receipts, including phone screenshots.
Limit: for receipts with 10+ line items the AI sometimes loses track. We know — fixing it in Б23.
Can I have multiple budgets?
Yes. Create new ones from the "Budgets" menu. You can have separate "Personal", "Family", and "Work project" budgets. Switch between them from the main menu.
How do I rename or delete a budget?
On the main dashboard, next to the active budget name, there's a pencil (rename) and a trash icon (delete). Deletion is permanent, so the form asks you to type the name to confirm.
Is there a mobile app?
Not yet. The site is fully responsive — opens from a phone without issues. On your home screen you can "Add to home screen" (via browser menu) — it'll work like a native app.
A real iOS and Android app is planned — after public launch.
Misc
What is Mokryi Nosyk?
NGO "Mokryi Nosyk" is a charity in the Volyn region of Ukraine that takes care of dogs and cats. They currently care for 150+ animals in a mini-shelter in Kivertsi.
Krapla was born specifically out of the need to track this organization's donations. It's now a separate product, but we keep the "Support" banner — that's our way of saying "thank you" to the team without whom Krapla wouldn't exist.
How do I report a bug or send feedback?
In the bottom-right corner there's a floating "💬 Feedback" button. It's only visible once you're logged in. Describe the issue — the message goes straight to our team. We reply within 1-2 days.
Is an API planned?
Not for now. If you have an integration need, get in touch and we'll discuss.
Can I suggest a feature?
Yes, very welcome! Through the same feedback form. The best ideas land in our public "What's new" changelog — that's where user-suggested features that we built end up.